Podcast 189: Fighting Back Against Insurance Denials w/ Neal Shah

Episode Summary

Insurance denials are exploding, and they’re costing lives. In this episode of Health Care Rounds, host John Marchica sits down with Neal Shah, CEO of CareYaya and Counterforce Health, to unpack the broken insurance system and the AI-driven surge in claim rejections. Neal shares how his personal caregiving experiences shaped his mission, why most patients never appeal, and how new tools can help level the playing field for families, physicians, and hospitals.

Episode Notes

Insurance denials are exploding, and they’re costing lives.

In this episode of Health Care Rounds, host John Marchica sits down with Neal Shah, CEO of CareYaya and Counterforce Health, to unpack the broken insurance system and the AI-driven surge in claim rejections. Neal shares how his personal caregiving experiences shaped his mission, why most patients never appeal, and how new tools can help level the playing field for families, physicians, and hospitals.

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🎙 ABOUT NEAL SHAH

America's Chief Elder Officer. CEO of CareYaya Health Technologies. Working hard to improve healthcare. Author of “Insured to Death: How Health Insurance Screws Over Americans - And How We Take It Back". Chairman of Counterforce Health.

After a successful career as a $250 million hedge fund manager, deeply personal caregiving experiences inspired a pivot to social entrepreneurship. Now, determined to transform care delivery through technology.

Building a rapidly-growing tech startup to expand access to affordable care. Pioneering cutting-edge AI applications to fundamentally elevate quality of life for those needing care. Motivated by creativity and humanitarian progress.

Leveraging experiences guiding multi-billion dollar investments to make an impact on improving care for our most vulnerable populations. Leading with both heart and analytical rigor. Wearing scrubs to elevate the important role of caregivers in our healthcare system.

Building unrivaled technical capabilities and strategic partnerships to establish CareYaya as America's leading launchpad for care innovation.

🎙 ABOUT HEALTH CARE ROUNDS

Health Care Rounds is a weekly podcast developed for health care leaders who are at the forefront of health care delivery and payment reform. Join Darwin Research Group founder and CEO John Marchica as he discusses the latest advancements in health care business news and policy developments.

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