Episode 42: JeffConnect, On-Demand Telehealth with Frank Sites

Episode Summary

In today’s podcast, John Marchica sites down with the Director of Telehealth and of JeffConnect at the Thomas Jefferson University Hospitals, Mr. Frank Sites. Frank has decades of experience in this space and shares with us just what it took to get JeffConnect to become the robust telehealth program that it is today.

Episode Notes

In today’s podcast, John Marchica sites down with the Director of Telehealth and of JeffConnect at the Thomas Jefferson University Hospitals, Mr. Frank Sites. Frank has decades of experience in this space and shares with us just what it took to get JeffConnect to become the robust telehealth program that it is today.

Here are some of the interview highlights:

• Specifics about Jefferson Health’s telehealth program, JeffConnect, and the “buckets” it fills for the end users.
• Adoption by Jefferson providers, successes and challenges with that, as well as how reimbursement plays out.
• Frank’s advice to persons and organizations looking to starting and growing a successful telehealth program.

Speaker Bios
Frank D. Sites, MHA, BSN, RN is the Director of Telehealth & JeffConnect at Thomas Jefferson University Hospitals in Philadelphia. In this role Mr. Sites is responsible for leading all internal and external growth initiatives including all clinical, technical, support and regulatory activities impacting the enterprise wide telehealth program. Previously, Frank has served as the Operations Director a tele-ICU in a large academic health system that provided tele-critical care services to several hospitals. Frank has served in a variety of nursing leadership roles including Chief Nurse Executive of Good Shepherd Penn Partners and served as a Clinical Director of Emergency Nursing and Patient Progression at Pennsylvania Hospital, and as the Division Director of Critical Care at Reading Health System. Frank graduated from Holy Family University with a bachelor’s of science in nursing and earned his master’s degree in Healthcare Administration from Saint Joseph’s University.

John Marchica is a veteran health care strategist and CEO of Darwin Research Group. He was the founder and CEO of FaxWatch, a leading business intelligence and medical education company and two-time member of the Inc. 500 list of America's fastest growing companies. John is the author of The Accountable Organization and has advised senior management on strategy and organizational change for more than a decade. John earned his B.A. in economics from Knox College, an MBA and M.A. in public policy from The University of Chicago, and completed his Ph.D. coursework and doctoral exams in clinical epidemiology and health economics at The Dartmouth Institute for Health Policy and Clinical Practice. He is a faculty associate in the W.P. Carey School of Business and the College of Health Solutions at Arizona State University.

About Darwin Research Group
Darwin Research Group Inc. provides advanced market intelligence and in-depth customer insights to health care executives, with a strategic focus on health care delivery systems and the global shift toward value-based care. Darwin’s client list includes forward-thinking biopharmaceutical and medical device companies, as well as health care providers, private equity, and venture capital firms. The company was founded in 2010 as Darwin Advisory Partners, LLC and is headquartered in Scottsdale, Ariz. with a satellite office in Princeton, N.J.

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