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Podcast 95: Recognizing True Value in Health Care with Gail Zahtz

Apr 02, 2020


This week, John speaks with Gail Zahtz about the intersection of system’s design and value in healthcare. They discuss what health systems can learn from Covid-19, the true meaning of value, and what it takes to achieve better patient outcomes. At Center’s Healthcare — one of the largest post-acute providers in New York — Zahtz leads their efforts to improve care by executing better designed solutions. Zahtz shares her positive outlook on how our health care professionals are responding to the recent COVID-19 pandemic and recognizes their dedicated, hard work during this time. Zahtz also talks about her personal experiences in health care, which has uncovered her true passion for the industry. 

In this episode

Gail Zahtz

Gail Zahtz has recently joined Center’s Healthcare as a member of the leadership team, focusing on the continuum of care for patients in the community. Center’s is one of the largest post-acute healthcare system in New York state. Her emerging role incorporates her decades of experience in the launch of organizational systems, technologies and evidence-based solutions to lower preventable readmissions and cost of care while increasing outcomes. Her passion for addressing social determinants of health in the home has been widely used as a media expert for network TV like the Today Show and CNN, a conference speaker, and a regular guest on emerging health media.

John Marchica

John Marchica is a veteran health care strategist and CEO of Darwin Research Group, a health care market intelligence firm specializing in health care delivery systems. He’s a two-time health care entrepreneur, and his first company, FaxWatch, was listed twice on the Inc. 500 list of fastest growing American companies. John is the author of The Accountable Organization and has advised senior management on strategy and organizational change for more than a decade.

John did his undergraduate work in economics at Knox College, has an MBA and M.A. in public policy from the University of Chicago, and completed his Ph.D. coursework at The Dartmouth Institute. He is a faculty associate in the W.P. Carey School of Business and the College of Health Solutions at Arizona State University, and is an active member of the American College of Healthcare Executives.

About Darwin Research Group

Darwin Research Group Inc. provides advanced market intelligence and in-depth customer insights to health care executives, with a strategic focus on health care delivery systems and the global shift toward value-based care. Darwin’s client list includes forward-thinking biopharmaceutical and medical device companies, as well as health care providers, private equity, and venture capital firms. The company was founded in 2010 as Darwin Advisory Partners, LLC and is headquartered in Scottsdale, Ariz. with a satellite office in Princeton, N.J.


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